Verification Officer
Date: 30 Jun 2026
Location: Kingston, Jamaica
Company: GraceKennedy Ltd.
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First Global Bank invites applications for the following position:
Verification Officer
Purpose of Position
The Verification Officer is responsible for the verification of personal\retail credit applications and documents to include tasks of verifying the authenticity of the documents presented to the Bank. The incumbent will be required to interface directly with the clients personally or in partnership with a Business Development Officer for additional documentation or other queries, as well as liaise with DMU, Credit Administration Units, and Risk & Compliance Department throughout the credit decision making process.
Key Responsibilities
• Check uploaded documents for correctness and system input for all loans and update the Loan Automation System to advance the workflow.
• Obtain/verify necessary information and follow through on documentation, for example job letter or companies audited financial statements.
• Review and input loan terms and conditions.
• For motor vehicle loans, review and update the loan application with car details from the motor vehicle documents provided.
• Request additional information from the Business Development Officer (BDO) at the chosen branch where applicable.
• Provide timely responses for conditionally approved applications.
• Perform checks Credit Reports, Caseware for PNG, High risk, PEP etc. listing for applicant\borrower.
• Ensure compliance with the Central Bank regulatory requirements.
• Ensure a high level of service is always maintained.
• Any other duties assigned by the Senior Management of the Unit.
Required Qualification, Experience, Knowledge
• First degree in Management Studies, Finance, Economics or equivalent with a minimum of two (2) years’ experience in Banking including at least one (1) year experience in credit OR
• A Diploma in Management Studies with a minimum of two (2) years’ experience in Banking with at least one (1) year in credit.
• The incumbent understands the commercial bank’s objectives, thorough knowledge of segment, strategies, structure, as well as its lending policies.
• Knowledge of company policies and procedures including loan application forms and security forms /documentation.
• Good communication (oral and written) and interpersonal skills are essential to this position. The incumbent must be able to effectively articulate their views both within the Bank, and externally in the marketplace.
• Good Interpersonal skills to work effectively with customers and team members; ability to understand customers’ individual needs and requirements.
• Knowledge of the Bank’s Credit Policy.
• Knowledge of Bank Risk & Compliance KYC policies.
• Exposure in identifying fraudulent documents.
• Knowledge of computer applications used by the Bank.
• Knowledge of Loan Automated System.
• Knowledge of the Bank’s products.
GraceKennedy's Competencies
GraceKennedy embraces six key competencies that all employees, regardless of level, should master and demonstrate across the organization. These are:
• Results Oriented
• Digitally Savvy
• Collaborative
• Engaging & Inspiring
• Diversity-Embracing
• GK Values-Driven