Operations Officer

GraceKennedy Remittance Services Limited (GKRS) invites applications from experienced, suitable, qualified and dynamic individuals for the position of:

OPERATIONS OFFICER

JOB PURPOSE:

To support the Operations team, assisting with all aspects of GK Money Services business for the sub-agent network.

KEY RESPONSIBILITIES

• Maintain and update files (digital and hardcopy) for all Businesses (Western Union, Bill Express, FX Trader, and Estores files).
• Actively support the Treasury Team with Quarterly Cash Counts.
• Support the Operations Supervisor with the activity and settlement reports imported and downloaded from the Western Union system.
• Ensure that quarterly Supervisory and FLA Audits are completed.
• Maintain records of correspondences, advisories and bulletins disseminated to locations regarding operational policies, procedures, and guidelines.
• Assist with the opening of new locations.      
• Provide user access and support to all GKMS Businesses (WU/CMS/BX/Digital) for all Markets.
• Organize and maintain Agent Owner and Network database for all Businesses.
• Annually update all WU & Operations Manuals with the requisite approvals prior to deadlines.
• Maintain and prepare Agent contracts for all Businesses.
• Execute and follow-up with payments related to BOJ, TAJ, GKMS owned locations and Agent owner/locations.
• Provide support and monitor Lease Agreements for GKMS owned locations ensuring they are current.

EDUCATION & COMPETENCIES:

• Undergraduate Degree in Business Administration or any other related discipline
• A minimum of two (2) years working experience in a financial service organization
• Excellent communication and interpersonal skills
• Highly proficient in Microsoft Office Suite
• High level of confidentiality, integrity, and customer orientation
• Ability to work on own initiative

​Qualified applicants are invited to submit applications no later than 02/08/2025 via the careers section of our Corporate Website at www.gracekennedy.com

GraceKennedy Remittance Services Limited upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability, and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.