Client Care Services Associate

GK General Insurance Company seeks to identify an individual looking for an excellent opportunity to progress his/her career; and who possesses the vision and energy to help drive dynamic changes in the company, in the following capacity:-​

CLIENT CARE SERVICES ASSOCIATE

Reporting to the Supervisor (Client Care Services), the incumbent will be expected to manage a large amount of inbound calls effectively, providing information as requested and partner with the Underwriting Team to meet and exceed customer service expectations. Maintains customer information in the underwriter system with keen attention to client’s personal data. Identify and maximises opportunities to cross and upsell GKGI and GKFG products and services.

Our ideal candidate is a dedicated, team-oriented and organized individual with strong written and oral communication.

At minimum, applicants should possess the following:

• First Degree in Business Management or related field or pursuing same
• Excellent problem-solving capabilities and techniques.
• Strong customer relations and relationship building skills, poise, tact and diplomacy.
• Excellent Public Relations and Presentation Skills
• Strong Business Acumen and skills in Sales Effectiveness, Sales Concepts, Tools and or Techniques
• Excellent time management and the ability to plan, research, negotiate and meet deadlines
• Registered with the Financial Services Commission with certification in Motor Salesman would be an asset.

​Qualified applicants are invited to submit applications no later than 19/12/2025 via the careers section of our Corporate Website at www.gracekennedy.com

GK General Insurance Company upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.