Claims Associate

Allied Insurance Brokers (AIB) Limited invites applications from experienced, suitable, qualified and dynamic individuals for the position of:

CLAIMS ASSOCIATE

1. Purpose of Job

Provide guidance to clients, process reported incidents/accidents and negotiate the best claim settlements on behalf of clients.

 Principal Responsibilities

• Record verbal and written incident/claim reports from and on behalf of clients within the stipulated timelines.
• Evaluate clients' portfolios to determine appropriate coverage for filing claims.
• Provide guidance to customers in the reporting and preparation of claims, including the completion of Claim Forms, where necessary.
• Observe the weekly follow-up system and maintain the client contact within the targeted timelines.
• Ensure claims updates on the system are current.
• Negotiate claims settlements with Insurers and Clients.
• Prepare claims experience reports for clients and attend review meetings with the Claims Unit Leader.
• Any other duties that may be assigned.

Minimum Education and Experience

• At least two (2) years experience working in the General Insurance Industry in Claims.
• Diploma in Insurance Studies.

 Key Competencies

• Working knowledge of Motor, Property, Liability and Personal Accident classes of general insurance.
• Good negotiation and problem solving skills.
• The ability to work on own initiative.
• The ability to communicate effectively, both orally and in writing.
• Excellent organizational skills.
• The ability to facilitate team concept and foster team effort.
• Good time management skills.
• Must be able to handle multiple priorities.

​Qualified applicants are invited to submit applications no later than 27/10/2025 via the careers section of our Corporate Website at www.gracekennedy.com

Allied Insurance Brokers Limited upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability, and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.