Cash Processing Officer

Purpose of Position

Key Responsibilities

• Record and settle all cashier transactions.
• Process debit and credit card transactions, as well as per diem requests.
• Process petty cash transactions and prepare reimbursement requests.
• Establish and ensure that all customer service standards are maintained.
• Maintain a high level of vigilance regarding security matters within the unit, including counterfeit currency detection and petty cash float management.
• Resolve customer complaints in a timely manner.
• Assign mobile credit card machines to Sales Representatives and provide training on their use.
• Investigate and clear reconciling items identified during bank reconciliations.
• Prepare lodgement reports.
• Report, record, and investigate cash discrepancies.

Required Qualification, Experience, Knowledge

• Diploma from a recognised institution, or five (5) GCE O’Levels/CXC General Passes, including English Language and Mathematics or Accounting.
• At least two (2) years’ experience in a similar role.
• Proficiency in Microsoft Office applications and working knowledge of SAP.
• Strong numerical, customer service, communication and problem-solving skills.
• Detail-oriented, honest and able to work effectively in a fast-paced, team-oriented environment.

GraceKennedy's Competencies

GraceKennedy embraces six key competencies that all employees, regardless of level, should master and demonstrate across the organization. These are:
•    Results Oriented
•    Digitally Savvy
•    Collaborative
•    Engaging & Inspiring
•    Diversity-Embracing
•    GK Values-Driven