Business Support Manager - GK Life

The GraceKennedy Financial Group seeks to identify an individual looking for an excellent opportunity to progress his/her career; and who possesses the vision and energy to help drive dynamic changes across the group, in the following capacity:-​

BUSINESS SUPPORT MANAGER

Key Responsibilities:

• Lead the preparation of business cases for potential new products, services and business opportunities
• Support the evaluation of long-term strategic investments, projects and business opportunities
• Provides project management leadership to various cross-functional teams engaged in the implementation of key transformational and software projects.
• Accountable for all phases of the project from Initiation, Planning, Execution, Monitoring and Control to Closing. Ensuring the project schedules, plans and budgets are kept up to date.
• Ensures the relevant project logs are maintained. e.g. (RAID) Risks, Assumptions, Issues and Dependencies.
• Fosters buy-in and support for the project’s overall objectives thereby charting the way to overcoming barriers to the project’s success.
• Ability to identify the required project resources critical for project success, including but not limited to; team members, financing, workspace, and equipment. Ensuring optimal use of both internal and external team members (resource utilization).
• Tracks closely any emerging change requests in order to control and keep the project on time and within it’s budget. 
• Communicate and liaise with relevant application vendors and or developers as required.
• Ensures that the project team members and key stakeholders are informed by facilitating daily and weekly team meetings or retrospective sessions.
• Ensure adequate reporting; according to the organisation’s project reporting cadence and project management framework

Minimum Qualifications, Knowledge and Skills Required: 

• Bachelor's Degree in Business Administration, Management Studies, Finance, Information Technology or professional equivalent qualifications from an accredited tertiary institution.
• At least five (5) years’ experience in strategy maps, Business or financial analysis, project management, delivering successful transformational or software implementation projects.
• Formal training in Project Management. Certified (PMP) Project Management Professional (would be an asset).
• Certified Scrum Master (CSM) or experienced in Agile project management, in particularly delivering in sprints (would be an asset).
• Exposure to Customer Journey mapping or an understanding of the importance of an enjoyable customer or end -user experience.
• Sound knowledge of Microsoft Office Suites (such as Projects, Excel, Visio, PowerPoint)
• Good knowledge of Microsoft Azure Dev Ops (would be an asset)
• Working experience in the Financial Services Sector would be an asset.
• Detail oriented and analytical with logical approach to problem solving.
• Excellent communication skills, both oral and written.
• Energetic, forward-thinking individual with high ethical standards, strong sense of confidentiality and objectivity and an excellent professional demeanour.

​Qualified applicants are invited to submit applications no later than 13/06/2025 via the careers section of our Corporate Website at www.gracekennedy.com

GraceKennedy Financial Group upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.